Tower Ti-Clad & Geo-Clad – Manufacturer's Guarantee

Tower Ti-Clad and Geo-Clad cookware are backed by a manufacturer's guarantee covering defects in materials and workmanship under normal domestic use, giving you long-term reassurance in the quality and durability of your cookware.

Ti-Clad is marketed with a Lifetime Guarantee, while Geo-Clad is marketed with a 25-Year Guarantee. Both provide the same guarantee protection, with the Lifetime Guarantee defined as a period of 25 years from the original purchase date.

25-Year Structural Guarantee

All Ti-Clad and Geo-Clad cookware includes a standard one-year manufacturer's guarantee, which can be extended to 25 years in total when you register your product within 28 days of purchase.

The extended guarantee covers manufacturing defects affecting the structural integrity and construction of your cookware, including the pan body, bonded layers, base and handle attachments.

5-Year Non-Stick Surface Guarantee

Within the overall 25-year guarantee, the non-stick cooking surface of Ti-Clad and Geo-Clad cookware is covered for five years from the original date of purchase, subject to product registration.

This covers manufacturing defects affecting the stainless steel cooking surface structure and associated non-stick coating.

The guarantee does not cover deterioration in non-stick performance resulting from normal wear and tear, overheating, improper use, inappropriate cleaning or accidental damage.

Guarantee Conditions

Both guarantees apply to manufacturing defects under normal domestic use, provided the cookware has been used and maintained in accordance with the supplied care instructions.

The guarantee excludes normal wear and tear, cosmetic deterioration, accidental damage and damage caused by misuse or failure to follow the care instructions.

The guarantee applies to the original retail purchaser of products purchased and used within the United Kingdom for domestic purposes.

Where a qualifying manufacturing defect is confirmed, Tower will repair or replace the product, or provide a refund where repair or replacement is not commercially viable, in accordance with the manufacturer's guarantee policy.

Register Your Cookware

To activate your extended guarantee, register your Ti-Clad or Geo-Clad cookware within 28 days of purchase.

Register your product

Without registration, the standard one-year manufacturer's guarantee applies.

All guarantee periods run from the original date of purchase.

How to Make a Guarantee Claim

If you believe your cookware has developed a manufacturing defect, please contact Tower Customer Service.

Telephone: 0333 220 6066

Email:customerservice@towerhousewares.co.uk

Please have your proof of purchase and details of the issue available. We may request photographs or ask you to return the product for assessment.

Your Statutory Rights

This manufacturer's guarantee is provided in addition to, and does not affect, your statutory consumer rights.

Tower Ti-Clad & Geo-Clad – Manufacturer's Guarantee

Tower Ti-Clad & Geo-Clad – Manufacturer's Guarantee

Tower Ti-Clad and Geo-Clad cookware are backed by a manufacturer's guarantee covering defects in materials and workmanship under normal domestic use, giving you long-term reassurance in the quality and durability of your cookware.

Ti-Clad is marketed with a Lifetime Guarantee, while Geo-Clad is marketed with a 25-Year Guarantee. Both provide the same guarantee protection, with the Lifetime Guarantee defined as a period of 25 years from the original purchase date.

25-Year Structural Guarantee

All Ti-Clad and Geo-Clad cookware includes a standard one-year manufacturer's guarantee, which can be extended to 25 years in total when you register your product within 28 days of purchase.

The extended guarantee covers manufacturing defects affecting the structural integrity and construction of your cookware, including the pan body, bonded layers, base and handle attachments.

5-Year Non-Stick Surface Guarantee

Within the overall 25-year guarantee, the non-stick cooking surface of Ti-Clad and Geo-Clad cookware is covered for five years from the original date of purchase, subject to product registration.

This covers manufacturing defects affecting the stainless steel cooking surface structure and associated non-stick coating.

The guarantee does not cover deterioration in non-stick performance resulting from normal wear and tear, overheating, improper use, inappropriate cleaning or accidental damage.

Guarantee Conditions

Both guarantees apply to manufacturing defects under normal domestic use, provided the cookware has been used and maintained in accordance with the supplied care instructions.

The guarantee excludes normal wear and tear, cosmetic deterioration, accidental damage and damage caused by misuse or failure to follow the care instructions.

The guarantee applies to the original retail purchaser of products purchased and used within the United Kingdom for domestic purposes.

Where a qualifying manufacturing defect is confirmed, Tower will repair or replace the product, or provide a refund where repair or replacement is not commercially viable, in accordance with the manufacturer's guarantee policy.

Register Your Cookware

To activate your extended guarantee, register your Ti-Clad or Geo-Clad cookware within 28 days of purchase.

Register your product

Without registration, the standard one-year manufacturer's guarantee applies.

All guarantee periods run from the original date of purchase.

How to Make a Guarantee Claim

If you believe your cookware has developed a manufacturing defect, please contact Tower Customer Service.

Telephone: 0333 220 6066

Email: customerservice@towerhousewares.co.uk

Please have your proof of purchase and details of the issue available. We may request photographs or ask you to return the product for assessment.

Your Statutory Rights

This manufacturer's guarantee is provided in addition to, and does not affect, your statutory consumer rights.