We are always on the lookout for talented people to join our team, so even if the roles above aren't suitable, please email the team here with your CV and a cover letter as what would be your ideal role at Tower.
This site uses cookies to give you the best experience. Privacy Policy.
Klarna Strip
Desktop
5* REVIEWS VIEW ALL | | | | |
| | 5* Reviews View All |
Register your warranty | My Account |
Mobile
☀️ Bank Holiday Sale - Save 20% - Use 'HOLIDAY'
5* REVIEWS VIEW ALL
Menu |
Tablet
Menu |
We have a number of exciting job opportunities to join the Tower Housewares family.
Role: Customer Service Advisor
Reporting to:
Customer Service Supervisor
Company.
This is an exciting opportunity to join Europe’s leading distributor and manufacturer of small domestic appliances and household products.
The organisations mission statement centres around providing customers with exceptional quality products, offering unbeatable value for money as well as exceeding expectation in both delivery and service.
Role Description:
We are looking for a customer-focussed individual who will provide a positive customer experience via a number of channels including telephone, mail and social media in order to drive customer satisfaction, customer loyalty and customer retention.
This supports the key organizational objective of achieving a Best in Class and consistent service delivery to all consumers regardless of which channel they may choose to contact the organisation.
Duties to include:
Skills & Desirables:
Package
Starting at: £18,000 per annum with 22 days paid holiday per year (+Bank Hols).
Company workplace pension
Free on-site parking
Hours
Monday to Friday 8:30am to 5:00pm with 30minute lunch and 2 x 15minute breaks.
(Subject to change to include some weekend shifts)
Next Steps
If this role sounds interesting to you and you would like to be considered, please email david.thompson-jones@rkwltd.com with a copy of your CV and a covering letter as to why you would be a suitable candidate.
We are always on the lookout for talented people to join our team, so even if the roles above aren't suitable, please email the team here with your CV and a cover letter as what would be your ideal role at Tower.