VortX Air Fryer Accessory Pan Divider

Ordered the pan divider 3rd September. Did not receive any acknowledgement of my order. Delivered today 9 September absolutely no use for my air fryer model number T17025 it was too big for the basket. I do not understand why the correct size divider cannot be included in the box with the appliance.

September 9,2019 | Margaret A Pierce

it was of no use to t17022even though my fryer is vortx

August 15,2019 | Maureen Ford

The divider arrived at 7” instead of the 8” ordered, which fits our Tower VortX Air Fryer and when I emailed, the lady (Kelly) said “ I am sorry this model does not come with a separator (which I knew) nor do we sell one for this model????? (Really?) If you wish to return the item for a refund this will be at your own cost” The cost of return postage is more that the refund value!

Curiously, I have now ordered an 8” divider, at extra expense, and have binned the incorrect item you sent me and have ‘‘Put it down to experience”

July 5,2019 | James Coulter

Does not fit even when i gave the correct model number.

June 27,2019 | Gary Sherratt

Really pleased with the item and happy with my sir fryer good service from start to finish ,

May 17,2019 | Margaret Wilson

I rate this product as average as I can't use this product ,yet, with my Air Fryer. I ordered it on-line and when it was delivered it would not fit. I contacted customer service who told me that there was not a divider for my unit (T17021). I ordered on line, it did not say that there was'nt one to fit. I have now got to cobble some adaptations to the divider to make it fit.

May 10,2019 | James Joseph McAnulty

How is it used freestanding?

April 25,2019 | William Smillie

Too small for the pan. I understand there isn't one available for the 4.3L model but one that's too small isn't much use unless you use your food to hold it up, which defeats the object.

Also feel it should have been supplied with the appliance. Bit expensive for a bit of metal that doesn't even fit.

April 12,2019 | Sharon Whistler

Great addition to my new air fryer, lets me separate items when cooking

April 3,2019 | Jeffrey Clafton

This divider should be included with the air fryer, not as an accessory, and so should the wire tray. But as for the fryer itself, it is an excellent buy. It cooks meat perfectly in 16 minutes. Chips are also cooked to perfection. Very glad I bought it.

March 3,2019 | John Kinch

I was expecting the divider to divide the pan exactly in half it didn't do this. I had to balance the metal piece with the food. It did the job that's why I consider it to be acceptable

March 1,2019 | Patricia Flaherty

Very expensive piece of metal. Tower, we've already bought the air fryer, please make these accessories more affordable.

December 8,2018 | Leonard Christmas

Was too small even though I ordered for the code on the box of my airfryer. Really disappointed with it

December 1,2018 | Anonymous

The divider did not fit my 4.3L Air Fryer . I messaged your help line to be told you did not make one to fit my fryer so I can only fry one item at a time - not impressed .

November 30,2018 | Sandra Brown

Does what it says successfully divides food

October 17,2018 | Janet Smith

August 9,2018 | Anonymous

Why this is not provided when you buy new air fryer. £9 for a piece of plastic seems like a ripoff to me

August 6,2018 | Alan White

Good for separating different foods , such as chips and sweet potato.

May 11,2018 | Alison Cameron